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TESTIMONIALS

 
 
 

We know it can be difficult to decide on a wedding venue. Earning the trust and confidence to make your special day seamless and unforgettable is not something we take lightly. Check out some of these reviews from past wedding clients, and see for yourself the passion and care we put into weddings at The Westin.

 

To view more reviews, visit The Knot and Wedding Wire via the links below.

 

2022 WEDDINGS


It’s hard to put into words how perfect this venue was for my daughter’s wedding weekend. From the first point of contact, our experience was exceptional. We were looking for an upscale venue that would accommodate a 3 day wedding weekend without leaving the property, and we hit the jackpot. The Westin/Marriott property was the most beautiful one we’d previewed and they had us at Hello. The grounds were flawless and landscaped beautifully. We were very impressed with the length of time their staff had been employed. It was evident by the service given. Heather and Hanna were very personable, communicative, flexible and true to their word with delivering. They referred excellent vendors to work with which made for the perfect team. We busted our budget a bit, however it was worth every penny and all guests commented on the excellent wedding food menu. They offered multiple spaces included shaded seating areas, outdoor ping pong and cornhole, sand volleyball, covered cabanas with tvs and fridge, and a beautiful spa that accommodated our entire wedding party. Would 100% recommend!
— Cindy, September 2022
My daughter had her wedding at the Westin Hilton Head Resort and we couldn’t have been more thrilled! The staff were very helpful and accommodating to whatever we needed. Thank you Heather and Hannah you were both great and helped make the day beautiful.
— Alicia, September 2022
I found the Westin & it had the coastal feel I was looking for on my wedding day! I wanted our ceremony on the Ocean Deck but unfortunately there was a storm coming thru so we had it in the Mitchellville room which kept the theme I was looking for even though we had to move the ceremony inside. We still had the view of the ocean with the coastal.feel. Our reception was in the Grand Ocean Terrace which is sooo beautiful I couldn’t ask for anything more!! Even though there was a storm coming thankfully I did a first look & we were able to take all of our pics outside on the deck before the storm. I would recommend The Westin to anyone looking for an amazing day!!
— Karen, July 2022
The food and coordinators that the Westin provides are absolutely amazing! We loved our menu options and the coordinator it was extremely helpful at making everything go smoothly! Obviously Hilton head is a stunning place to get married, but having an indoor reception space at the Westin was the best part of our wedding! Their spaces are beautiful and they accommodated all of my family and friends! Loved our experience.
— Andrea, August 2022
The staff was beyond helpful and they made my daughter’s wedding a memorable event. From Hannah and Daphne booking the event to Marianna who handled the planning of my daughter’s wedding, they were always there to answer all of my questions and concerns. My daughter’s wedding was just perfect! Thank you to all your staff for making our venue a memorable day!!!!
— Magliacano McKinny Wedding, July 2022
Hilton Head was a destination wedding for us. The moment the doors opened to the Grand Ocean Terrace, I knew it was the venue for us. The venue is gorgeous, the ocean front deck was gorgeous (even in 90 degree heat) and The Westin was more than accommodating to our every need. We cannot thank every person involved enough as the day was truly perfect for us! Our guests have been complimenting how gorgeous it was and how every detail was covered. It’s a 10/5 stars for us!
— Erika, June 2022
My husband, parents, and I toured all of the most popular wedding venues on Hilton Head Island and we all agreed that the Westin was the nicest and most beautiful venue out of all of them! The Grand Ocean Terrace is absolutely stunning and is certainly one of the most unique wedding venues our guests have ever been to! Our wedding day was truly perfect and everything from the service to the food was top notch. I can’t thank Heather Fishburn and everybody else we encountered at the Westin enough! Heather was so great to work with and we’re so grateful for all of the time and effort she put into making this the best weekend of my and my husband’s life! Heather’s 20+ years of experience in the wedding industry really showed and she and the whole Westin team are true professionals! If you’re getting married in Hilton Head, choose the Westin!
— Hannah, April 2022
The Westin Hilton Head was my dream venue, and our wedding was even more beautiful than I could have imagined! We had our destination wedding there on April 8, 2022. Everything I had planned with our Event Manager, Desirae Dean, came to life and was spectacular! All of our guests raved about the food saying it was the best food they’ve ever had at a wedding! The location is amazing, and the Grand Ocean Terrace room could not be any more breath taking! The whole team at the Westin were so kind and made us feel so special. I highly recommend, and we can’t wait to come back to visit!
— Becca, April 2022

 

2021 Weddings


After a LONG road of planning, navigating a global pandemic, and rescheduling our wedding TWICE....it ended being everything we could of dreamed of. The staff (Desirae, Kristen, and Hannah) was incredible and so patient with us as we worked through the details and having to re-arrange things multiple times. Aside from the staff being so accommodating and great to work with, this venue hardly needs ANY décor as it’s beautiful all on its own, the food is incredible, and the rooms are GORGEOUS. This was not the cheapest venue that we looked at but it surely was worth every single penny. I HIGHLY recommend getting married here!
— Amy, November 2021
We highly recommend the Westin for a wedding ceremony. My wife and I had a spectacular day that the team at the Westin helped make possible. We loved the Grand Ocean Terrace room which was stunning, the hotel and rooms that our guests held were wonderful, the views, pool, and beach were spectacular, the staff was very accommodating, the food and beverage was very tasty and presented excellently. Heather Fishburne was a phenomenal person to work with throughout the process and helped us understand what was possible and what would work better within the property and made our day truly wonderful. Thank you to the Westin, Heather, and staff for making our dream come true.
— Karen, October 2021
We booked The Westin HHI for our intimate ceremony. It was absolutely beautiful! We went with the KISS package since we were unsure of how COVID would pan out. This package was the perfect fit - we stayed in the Port Royal Suite and our ceremony was on the terrace. This worked out perfectly - everyone was able to get ready in the suite and then just step out onto the terrace for the ceremony. Our reception was in the Mitchelville room and it was also a perfect fit. They even provided us a small dance floor! The staff - especially Heather, Hannah, and Marianna - were extremely helpful! They answered all of our questions, and were very straightforward in their communications. Our family absolutely loved the bar tending team that night as well. Everyone was extremely kind and helpful. Would recommend to any bride!
— Brandi, October 2021
Kristen Kilbane, Hannah Bozard, and the whole Westin crew made our wedding weekend the best experience of our lives! They are so easy to work with, especially since we live out of state, and responded promptly to all of our questions whether it was via email or simply giving them a call. From the food to the execution of all the events, we couldn’t have asked for better service! Thank you all for making the Carros wedding weekend such a special and memorable experience for us!
— Rikki, June 2021
We had a smaller wedding, the reception was held the Mitchellville Gazebo and the reception was in a portion of the ballroom. Our event coordinator Kristen was amazing! She was so easy to work with, on top of all the details, and was always available whenever I needed to chat. And in general the resort itself is lovely, the staff at the pool bar was amazing to me and my family throughout the week.
— Emily, May 2021
My husband and I got married at The Westin HHI on June 19th, 2021, and we are SO happy that we chose to get married here! We were initially supposed to get married last June during the pandemic, but we had to postpone our wedding a year. The Westin was amazing throughout that unprecedented experience; the team was extremely accommodating during all the changes that resulted from planning a wedding during a pandemic. We worked closely with Kristen Kilbane for almost two years in planning and postponing our wedding, and she was incredible from start to finish. I know how difficult it was for the team and the hotel as a whole after completely shutting down during lockdown, then re-opening but at 50% staff capacity, and then having to manage all of the cancelations and postponements of major events. It was an incredibly difficult time, but through it all, Kristen was extremely responsive, professional, and went above and beyond our expectations. We looked at many different venues on Hilton Head Island and other islands in Florida, Georgia, and South Carolina because we knew we wanted a destination wedding down South (we are Ohioans)! The Westin was at the top of our budget, but we were confident that the team and the venue would deliver on that value, and then some. No other venue came close to the wow-factor of the Oceanfront Terrace. Because we aren’t local, we planned everything via email and phone. We had never been to The Westin before choosing it as our wedding venue which was worrisome because I thought it would be more difficult to plan. Because the team was so professional, responsive, and offered great recommendations, the process was easy and we knew we were in great hands from the beginning. What’s also unique about the Westin is that they have so many different event spaces! We were able to host all of the wedding events at The Westin in different locations which made it extremely easy for all of our guests, and us! The service during the wedding weekend events was impeccable and our guests commented on how great the food was at all of our various wedding events. Everything was perfectly coordinated and no detail was forgotten. I was truly amazed at how seamless and perfect our wedding day was. If you want a stress-free wedding day at the most beautiful oceanfront venue, choose The Westin HHI! HUGE thank you to Kristen, Hannah, and the whole Westin events team for making our special day perfect. It was even better than what I dreamed it would be!
— Kayleigh, June 2021
When the Groom and I were touring venues, we walked into the Grand Ocean Terrace at the Westin HHI and were completely blown away! The room is beautiful, spacious, and has amazing views of the ocean – it is one of a kind. Once we decided that it was the place we wanted to have our reception, we worked with Kristen Kilbane and Hannah Bozard to finalize our initial contract and details. Two months later… COVID-19 happened. Throughout the entire summer and fall of 2020, Kristen and the rest of the Westin team were amazing, continuing to stay in contact with us, and finally making several COVID-related adjustments in the six months leading up the to wedding. They allowed us to remove the brunch we had initially scheduled as part of our initial contract, to reduce the number of gathering events we were hosting. As the last four weeks arrived, it was clear that with reduced guests due to COVID-19, we were going to be well below our contracted food and beverage minimum. Again, the Westin team worked with us to adjust the minimum to fit our numbers. We had already signed a contract, so the Westin definitely didn’t have to work with us – but they are amazing and care about their couples, and made the whole process easy and stress free! I was never nervous working with Kristen. Kristen also was in constant contact with me the final week before the wedding as we made other final tweaks to numbers and food, she is amazing! She was always on top of everything! She made sure the day ran completely smoothly on the Westin’s end.

The Chef also deserves a note – the food here is amazing! Definitely not your standard chicken or beef meal that you usually get at weddings. Everything tasted so good, we had a hard time deciding at our tasting what our final meal choices would be! All of the guests commented how good the food was; the Groom and I made time to sit down and enjoy our meals too! The Chef was also incredibly accommodating to vegans and other food allergies, those guests still raved about their meals!

The Westin also made sure to make all possible and necessary precautions in regards to COVID-19; we and our guests never felt unsafe or uncomfortable! All of our guests commented on how beautiful and nice the resort is. Overall, the Westin went above and beyond all of my expectations, upgrading our rooms, leaving sweet notes and treats for the Groom and I in our room, and just generally making us feel so incredibly special on this weekend. I can’t recommend the Westin HHI for weddings enough!!!
— Danielle, January 2021
Kristen was wonderful to work with, especially during COVID and having to postpone and replan our destination wedding. Kristen’s responsiveness and commitment to making our wedding weekend at the Westin be everything we envisioned did not go unnoticed. Being that it was a destination wedding and we were not able to have many in-person meetings, we had many questions along the way. At every turn Kristen was there to take a call, respond to our emails and assure us that every detail we were wondering about would be addressed. Kristen executed perfectly on our dream wedding vision. Ali & Pierre
— Allison, May 2021
The Westin is such a gorgeous resort, and it was no different for our wedding day! The Grand Ocean Terrace was everything I was looking for in a wedding venue. The room is so gorgeous even without all of the decorations and flowers, but those really put it over the top! And Kristen was so amazing to work with, especially throughout all the COVID craziness! She was patient with my thousands of questions and always answered promptly. She was very organized, and I had no stress about venue setup and the food on the day of my wedding because I knew that Kristen would take care of everything and make sure it was exactly how I wanted! The deck was gorgeous for cocktail hour, and they cleared an entire area of the beach for our ceremony setup, so even though it was a public beach it still felt private and secluded form everyone else on the beach. And as a bonus both nights we stayed at the resort (the night before with my bridesmaids and our wedding night with my husband) there was complimentary fruit and nuts, chocolate covered strawberries and champagne waiting in our room for us. They really went above and beyond anything I could have dream of, and I truly couldn’t have been happier with our venue or wedding coordinator!
— Cristina, April 2021

 

2020 Weddings


My husband and I had our original April wedding in the FL Keys canceled due to COVID, and due to various circumstances, could not re-plan it with the same venue. Therefore I was scrambling to find another venue to start planning a new wedding from scratch when I came across beautiful photos of the Grand Ocean Terrace at the Westin. It was absolutely breath-taking, and I knew I had to see it in person. After seeing this gorgeous venue and talking with the helpful Westin staff, we booked for December 2020, and we are SO grateful that we did! We worked with Heather, and she was fantastic! She was super responsive and flexible with all of our needs. They handled our wedding flawlessly, even in the midst of COVID, which is not easy to do! Heather and her team worked hard to make our wedding absolutely gorgeous and smooth from start to finish, and they succeeded! They are 100% professionals at what they do, and they made the process so much less stressful than it could’ve been. I could not recommend them more strongly. Our guests raved about the food, the gorgeous room, and the venue in general! They even went so far as to leave us champagne and snacks in our room as well! Huge shoutout to Heather and her staff, thank you SO much for all your hard work!
— Staci, December 2020

The entire Westin staff made our daughter’s wedding reception a magical event! The food quality and presentation were exceptional. The beauty of the venue was stunning. Our guests loved the setting, the rooms, the reception space. Everything was perfect! We used: Kato Floral Designs- Amazing! Emily & Kate at Sincerely Yours Events were outstanding! Ranco for chair rental- ease of service! Publix Cake- beautiful and delicious Bunn DJ, Raleigh- Awesome! No one left the dance floor the whole night!
— Becky, November 2020

If I could give Kristen and her team more than 5 stars I would! My husband, daughter, her fiancé and his parents visited the venue Sep 2019 not having an appointment. I walked in and just asked for a brochure and said we would make an appointment and come back. The groups director came out with the packet and told us the wedding director was getting ready for a wedding that day but she would be happy to take us around. We immediately fell in love with the location and booked it for their 10/10/2020 wedding. COVID hit in Mar and there were some concerns as to whether this wedding would even be able to happen. We did have to restructure how we were doing the reception (changing from stations to plated dinner for social distancing, etc.) and Kristen and her team answered every question and addressed every concern. From the time we arrived a few days before the wedding it was as if the red carpet was rolled out for us. We had several events scheduled for the weekend, Bridesmaids Lunch, Rehearsal Dinner & Morning After Brunch in addition to the reception and we had the same catering team the whole time! The team was wonderful and the food was fantastic! The newly remodeled Oceans Room was the perfect spot for the Bridesmaids Lunch, Mitchelville was great for the rehearsal dinner and breakfast but nothing could compare to the Oceans Terrace for the reception! The spa facilities were also pretty terrific. From the massages (best I have ever had) to the wedding day hair and makeup, just outstanding. The day of the wedding we had questionable weather and there was a real possibility we would need to go to plan B for the ceremony. It was still raining at 2p when the girls were getting ready but by 345 the clouds cleared, the sun came out and maintenance was drying of the deck with leaf blowers. By the time the time the guests began arriving for the 530p ceremony you couldn’t even tell it has rained. The Westin Resort is just that good! ;) There are just not enough words to express our gratitude to the the entire Westin Hilton Head team. We couldn’t have chosen a better venue for our daughter’s wedding!
— Lori, October 2020

Everything about our wedding was absolute magic. Planning a wedding in the midst of a pandemic is chaotic and Heather at the Westin made every moment easy. Her communication and follow through was everything this bridezilla needed. We had our welcome party, ceremony and reception at the Westin and every moment was perfect. The entire team went above and beyond for our guests. Everything was beyond my expectations! All of my guests RAVED about the food on both nights! I cannot thank Heather and the team at the Westin enough for everything they did for us! If you’re looking for a venue, look no further!
— Jacqueline, October 2020

The Westin HHI was absolutely amazing not only before the pandemic but even more so during it. They were so helpful and so gracious with us. When we had to scale down our weeding from 150 to 15, they helped us every step of the way and didn’t try to screw us over. They made us feel like family & made sure our special day on September 19, 2020 was the absolute best it could be. Thank you to everyone here and we couldn’t suggest them MORE!!! We had our ceremony out on the Ocean Front Deck and our dinner in the Grand Ocean Terrace - both absolutely breathtaking.
— Caiti, October 2020

The Westin Hilton Head was absolutely incredible! My husband and I couldn’t have pictured a better place to say “I do” - and the staff is absolutely amazing. Kristen was on top of everything and helped us plan our welcome party, ceremony, and reception. The high quality of the food, drinks, and atmosphere blew our guests away. I couldn’t have imagined anything more. Also, the Grand Ocean Terrace is a 10/10. AMAZING!!!
— Shannon, September 2020

Our wedding day was a dream come true!! The Westin was the most perfect venue for our ceremony and reception! Kristen was amazing to work with and made planning all the details so smooth!! The food was amazing! The [Oceanfront] Deck was beautiful! Y’all want to get married here, I promise you!
— Erin, August 2020

Everything was beyond perfect! Kristen Kilbane was truly amazing and we were thrilled to have her as our event manger. If there is one word to describe the [Grand] Ocean Terrace, it is MAGICAL! The ocean views, barn doors, oyster accents, and space in general is jaw-dropping. Thank you for making our day so special!
— Sean & Kim, March 2020
We had the perfect wedding day at the Westin! Although in the midst of covid, the staff at the Westin was more than willing to work with us on rescheduling and rearranging plans. Through it all, the staff was extremely kind, understanding and very very helpful. We highly recommend anyone looking for the perfect venue to consider the Westin Hilton Head!
— Melissa, December 2020

We absolutely loved our wedding at the Westin! Even throughout Covid, in the end everything worked out. We didn’t get to use the room we wanted for the reception due to the companies COVID policy, but they did their best to still make our wedding a dream. Kristen and Hannah are wonderful to work with throughout each step of the wedding planning process. The views are gorgeous, and the food is incredible. They made sure all of my crazy food allergies were handled, and made sure that everyone was able to eat regardless of allergy restrictions. We highly recommend the Westin for an amazing wedding experience!
— Lindsey, December 2020

Kristen Kilbane and her team literally saved the day for our wedding. When our original venue canceled our event 40 days prior, Kristen and her team were ready and available to make up for it at the Westin. It wasn’t even 48 hours after the initial shock of the first venue before Kristen had basically just switched all our original menus, seating charts, vendors, etc. over to the Westin. What would have been a disaster was made truly seamless. They were so extremely kind and caring during the planning process and the event day as well. The actual wedding day was beautiful, perfectly coordinated, and gorgeous. Did I even mention that the venue is PRISTINE and absolutely breathtaking?!?! We didn’t even have time for a taste test but our guests RAVED about the food! Plus, the resort and their staff adhered to the COVID-19 protocol so our guests all felt safe during such a crazy time. I cannot say enough about our experience! If you’re on the fence ... don’t be! Book them now!!!!!
— Holly, October 2020

We had our wedding at the Westin in HHI in Oct 2020. This was the best decision we could have made. If you’re looking for top notch quality and service, you will get it at the Westin. My husband and I really wanted a “beachy” themed wedding without needing to actually have the ceremony on the sand. The Ocean Front Deck at the Westin is unlike any venue we toured, and we looked at many venues on the NC/SC coast. The Westin keeps the deck in immaculate shape and with the palm trees surrounding it and it being positioned right along the ocean, it’s picture perfect for a coastal wedding. The reception space offered in the Grand Ocean Terrace is the coolest venue space we toured, it’s absolutely beautiful and so incredibly spacious (which is awesome if you’re thinking about covid still being a factor). The coolest part of the GOT is that the back wall is completely lined with window doors along the ocean that can be opened if the weather is nice. We were able to have the doors open for our wedding, had incredible weather, and had an indoor/outdoor feel with a stunning backdrop of the beach. We had SO MANY compliments from our guests on how beautiful the venue was. Not to mention the resort itself is beautiful and a great place to offer your guests to stay for a “destination wedding” weekend. Many of our guests chose to come early and we had a full beach day before festivities started on Friday, which was really neat. The resort is so large that they have so many venue spaces you can use for other events if you’d like a full weekend of wedding events. This also makes it nice for the fact that they have many rain back-up options. We were able to host our rehearsal dinner in a beautiful room at the hotel (Mitchelville) that has a big outdoor balcony, a Welcome party outside by the Koi pond with string light along the palm trees, and a farewell brunch. It was so neat to be able to offer your guests multiple events throughout the weekend (where they didn’t even have to leave the resort) and also allowed us more time to spend with our guests. Lastly, I want to speak to the staff at the Westin. We worked with Kristen as our wedding coordinator through the Westin and she was fantastic and probably worked harder than any vendor we had to make our wedding weekend perfect; I felt like we were in contact every week for a year and she was extremely responsive and made sure she did everything she could to meet our requests and always tried to be flexible. The servers/bartenders/chef at the Westin also provide great and extremely professional service, not to the mention the food is INCREDIBLE! Lastly, given that our wedding fell during COVID, we were not forced to make any major changes with the wedding and the Westin was so flexible in making some adjustments to our initial plan to make sure all our guests felt safe. Furthermore the Westin is following their own set of strict safety measures to make sure everyone is as safe as possible including staff/servers wearing masks and adjusting how a traditional buffet style meal would be served. Our wedding was so incredibly perfect, I can’t imagine it being better even before covid. if you want a truly outstanding, picture-prefect, and reliable venue who is experienced and will make your wedding day go off without a hitch, choose the Westin HHI!
— Kristin, October 2020

It was a wonderful magical weekend celebrating our daughter’s wedding on September 12, 2020. The entire staff at the Westin and especially event manager Kristin Kilbane were delightful to work with. The food was excellent the entire weekend and the venue all that our daughter imagined. This was the highlight of 2020!
— Carole, September 2020

I can’t put into words how much my husband and I loved the Westin! Kristen was on top of everything and helped us plan our ceremony, reception, and welcome party. It was a breeze and it all happened flawlessly. The Grand Ocean Terrace is a DREAM! I can’t recommend this place enough!!
— Shannon, August 2020

I honestly don’t know where to start. My daughter’s wedding was in the planning stages beginning May 2019. Fast forward to March 2020 and the pandemic. Our hearts sank as we were beginning to think their wedding and reception would not happen. There are not adequate words to describe the respect and appreciation to everyone at the Westin in their tireless effort to pull this off. Kristin and Hannah were there for all of our questions, and there were a lot of unknowns up until a few weeks before the reception. The [Grand Ocean] Terrace was an absolute fairy tale venue. The food was outstanding. A big thanks to Mark, the lead chef. It was a night we will never forget!!! The view of the beach from the reception and the balcony overlooking the beach was just beautiful.
— Kathy, June 2020

 

2019 Weddings


The experience at The Westin could not have been better. From our first contact, to our first visit, tastings and the event, all was handled with the utmost professionalism, care, and support. Kristen was a great asset, there from start to finish, even attended the event.
— Kim, 2019

I had the honor of working with Kristen and she was very kind, respectful, and professional. Kristen made sure all of my wants/needs were met. This was my best experience of my life! I can’t thank The Westin enough for providing such a wonderful experience.
— Julianna, 2019

The venue was incredibly beautiful, and the staff went above and beyond to make our day feel so special. The food was unbelievable, and people still come up to me and compliment the food & beverage.
— Natalie, 2019

The Westin was an absolutely beautiful venue for our daughter’s wedding! Kristen and the entire staff was amazingly professional from the beginning of the planning process to the end of the ceremony! We would highly recommend The Westin for a perfect destination wedding!
— Roxanne, 2019
WOW!! I recently had my wedding at The Westin Hilton Head and it was truly amazing!! The whole staff at the Westin were so nice and accommodating. They were so helpful in the days leading up to my wedding and even the day of. Kristen was so helpful throughout the whole process!! She is amazing. They truly focused on every detail small or large. My guest could not stop raving about The Westin the entire time we were there. All the restaurants on the resort were superb.
— Alexandria, 2019

I can’t say enough great things about The Westin. Our entire experience was absolutely wonderful! We were treated so well from the entire Westin staff from the moment we walked in. We had so many compliments from our guests on how beautiful the space was. I would absolutely recommend booking your wedding at the Westin if you are looking to get married in Hilton Head!
— Chelsea, 2019

I cannot express the love we have for this resort! My husband and I recently got married at The Westin Hilton Head Island Resort & Spa and they treated us with the most care & respect we have ever experienced!
— Dani, 2019

I cannot say enough about how much not only we enjoyed our time, but all of our wedding guests. We have not stopped talking about it for two weeks! I cannot wait to visit again soon. Best day of my life thanks to Kristen and The Westin Hilton Head.
— Jason & Dani, 2019